DressHope
Anonymous
Spring Valley, Nevada
Dresshope Customer Care Review
Rip off!!! I am fight for my refund. This company is a fake rip off business. I ordered a prom dress, they gladly took my money but when we cancelled they refused to give us back our money. It's been 7 months and now I hired a lawyer to help me get more then my refund. I will plaster them all over the internet..
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
New York, New York
Saoirse McKerr
I ordered a dress about a month ago for an event this Friday. In my order I wrote (a little *** lie) in "special requests" that I needed it last Friday, just to be sure I would get it on time, but no, the dress arrived yesterday (Monday) and was a COMPLETELY different colour to what the picture showed. I expected a pinky/stony sort of colour with grey and silver solid embellishment around the waist and shoulder but the dress was the lightest colour of cream - almost white - with really sparse embellishment in black and crystal beads - SO inexpensive looking. I have no choice now but to wear it and spent 4 hours last night sewing more black beads on and will have to do the same tonight to make it look anywhere near the £115 I paid for it. In fairness to the seller, the dress seems well-made and the communication from the seller was excellent. I would say only purchase from this seller if you want a dress "something similar to the pictures" and if you don't need to wear it for at least 6 weeks. But to save yourself the stress, just go to the stores or stick to off-the-rail websites - sorry DressHope.
1 comment
Stay well clear of this company
I have a very unsatisfactory and stressfull experience with this company. I received a bridesmaid dress that I ordered (in a longer time frame that is stated on the website) and it was the wrong size and had a faulty zip. Having finally managed to contact the company (which is very difficult to do by the way, the phone number is never answered and the 24 hour online chat system that is on their website is not actually operated ) and explained my situation they were or no help and basically said there was no exchange . even with a faulty zip. they said I could get the zip repaired - which does not help as the dress is also the wrong size. DO NOT ORDER FROM THIS COMPANY UNDER ANY CIRCUMSTANCES
Loss:
$200
Candy S Laj
Hefei, Anhui
Long Way Wait for Purchasing Prom Dresses from http://www.dresshope.co.uk/
I ordered my prom dress from http://www.dresshope.co.uk/. The original designer dress that I wanted was about $3000, and there is no way I would spent so much money. So I ordereid it from this website for about $300. Before I purchased, they guaranteed that I would get my dress in about 10-15 working days. However, it took about a month. And I have to say it was not exactly like the original dress. But the quality can be accepted and it is well made. When I tried it on, the zipper came off. So I contacted them for solution. I think it is a long way for £15 compensation. It's a risk to order an item from the internet you don't know for the first time. God bless all the internet shopper!
Loss:
$300
5 comments
fountain
Beijing, Beijing
Paradox on buying a dress on http://www.dresshope.co.uk/
I bounght a evening dresses from http://www.dresshope.com/ .in February.Though the quality is good ,the delivery time was so slow .They said the weather was bad ,but i dont konw if it's true.In the end ,i have to buy another one.I am quite sure that i should write this comments.First, they e-mailed they had to verify my charge. About three days later, they noticed me that the dress is out of stock and advised me to change another one. So i picked another one, unluckily, out of stock again. I began to get suspicious, and found this web site with all the good reviews and i choose to believe the site and ask the consultant to advise me the similar one. But their delivery time is so long ,i cant bear.
3 comments
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dude,i have to say i can not agree with you.i have ordered from http://www.dresshope.co.uk/ several times before,not to say their prices were very reasonable,the delivery time was pretty fast.
anyhow,im sorry for your lost,i have one more try if you want,check http://www.kimidress.co.uk/uk-wedding-dresses-2014.html to see the latest wedding style.They are pretty cool either.Good luck.